Fay is a highly experienced health services and social policy researcher, and provider and commissioner of evaluation services.
Fay has recently joined NatCen from the Health Foundation, where she worked on developing evaluation approaches that were both robust and appropriate for the evaluation of the highly complex programmes delivered by the Foundation and its NHS partners.
Most recently, Fay designed the evaluation approach for the Foundation’s multi-million pound Scaling Up Improvement programme. Fay has led numerous evaluations across the formative and summative spectrum, from within academic, not for profit, and for profit organisations.
She has a particular interest in designing evaluations of complex and heterogeneous programmes that deliver useful evidence and practical insight for practitioners and decision makers.