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Field IT Support Analyst

Location: Brentwood

Salary: £19k – £21k pro rata (Depending on skills & experience)

Department: IT

Contract: Permanent

Application deadline: 22 October 2018

We are looking for an IT Support Analyst, with excellent customer service skills, to join our IT Department.

As a member of a centralised support desk, you will need to provide IT technical support and advice to the NatCen user base of circa 1000, including all interviewers and freelancers across the UK.

The successful candidate will ideally have a good understanding and experience of the following software:

  • Windows 7, 8 & 10
  • Microsoft Office 2010
  • Outlook 2010/ Exchange
  • Laptops/Tablets build and configuration

For a detailed job description, please click here.

About NatCen Social Research

At NatCen Social Research, we're driven by the belief that social research has the power to make life better. Our research influences policy makers, practitioners, academics and the media, shaping our understanding of the world we live in and how it is changing.

We offer a friendly and stimulating environment with a high profile, challenging research programme, as well as favourable working conditions. Benefits include a generous holiday entitlement and a defined contribution pension scheme.

How to apply

Please submit your CV and supporting statement (no more than 700 words) outlining your skills, experience and why you would make a great addition to the team by email to

Closing date for applications will be Monday 22nd October 2018.

By applying for this vacancy you are giving us consent to process your details under the GDPR regulations.