Experiences of Personal Independence Payment for people with sensory loss
Published: March 2017
Our report looks at the impact of PIP on people who have a visual impairment or a dual sensory impairment.
As part of UK government’s welfare reforms, Personal Independence Payment (PIP) has begun to replace Disability Living Allowance (DLA) for people aged 16 to 64.
This report explores the experiences of the PIP application process for people with sensory loss.
The report makes recommendations on how to improve the PIP application process for people with a sensory impairment.
It is funded by RNIB, the Thomas Pocklington Trust, and Sense.
- Overall, participants received ‘positive’ financial outcomes (i.e. their PIP award was either the same as or higher than their DLA award) from the PIP application process.
- However, the journey through the application process was largely negative.
- Negative experiences were mainly caused by the application process not being tailored to the needs of people with sensory impairments.
For detailed findings please download the full report.
The study involved 65 qualitative interviews with 53 individuals at different stages of the PIP application process. It also included secondary analysis of Department for Work and Pensions administrative data.