National Citizen Service Evaluation | Our findings
The Government commissioned over 10,000 NCS pilot places in
2011, with around 8,500 places taken up by young people.
NCS has three broad aims: to make society more cohesive, more
responsible and more engaged.
The impact of NCS on young people
We measured the short term impacts on young people in relation
to four outcomes identified as contributing to a more cohesive,
responsible and engaged society. The four areas were:
- teamwork, communication and leadership
- transition to adulthood
- social mixing
- community involvement.
We identified the following impacts on these outcomes:
- A range of positive impacts in relation to 'communication,
teamwork and leadership'.
- A range of positive impacts in relation to 'transition to
- A small number of positive impacts in relation to social
mixing, although change in this area was mixed.
- A small number of impacts in relation to community involvement,
although change in this area wasn't consistent.
Young people's experiences of NCS
More than 90% of participants agreed that NCS was enjoyable and
worthwhile and had:
- given them the chance to know people they wouldn't normally mix
- given them the chance to develop skills for the future
- made them proud of what they had achieved.
Was NCS value for money?
The pilot cost the Government £14.2 million to deliver. An
additional £3 million was raised by providers.
The evaluation provides estimates of three types of societal
- More than £600,000 in hours volunteered by NCS
- More than £10 million in extra earnings and almost £3 million
in extra tax revenue as a result of increased confidence and job
- Up to £17 million in extra earnings and almost £5million in
extra tax revenue as a result of NCS participants pursuing
Recommendations for future roll out
- More time should be allowed to recruit NCS staff and
- Greater flexibility in programme delivery would help increase
attendance and make NCS more accessible.
- National and local championing of NCS would help raise
awareness of the programme.