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The Workplace Employment Relations Study (WERS) 2011 | FAQs

Apr 2012 |

The Workplace Employment Relations Study (WERS) provides the most nationally representative, comprehensive and authoritative account of employment relations and working life in Britain.

FAQ: Study

What is WERS?

The Workplace Employment Relations Study (WERS) provides the most nationally representative, comprehensive and authoritative account of employment relations and working life in Britain. There have been five surveys to date in this important study, which provides a record of change in the area of employment relations spanning a quarter of a century.

Who is funding the research?

WERS is sponsored by the Department for Business, Innovation & Skills (BIS), Acas, the Economic and Social Research Council (ESRC), the United Kingdom Commission for Employment and Skills (UKCES) and the National Institute of Economic and Social Research (NIESR). NIESR's involvement is made possible through funding from the Nuffield Foundation.

Who is doing the research?

This study is being conducted by NatCen (National Centre for Social Research), Britain's leading centre for independent social research. NatCen has carried out WERS since its inception in 1980 and has been commissioned by the Department of Business, Innovation and Skills (BIS) to conduct the sixth Workplace Employment Relations Study in 2011.

How was my workplace chosen?

Your workplace has been randomly selected to participate in WERS from a list of British employers. The list is called the Inter-Departmental Business Register (IDBR) and is maintained by the Office for National Statistics (ONS). To ensure that WERS is fully representative of the range of employers in Britain - whether large, small, public or private sector - once a workplace is selected they cannot be replaced by another. Therefore your place in the study is unique, so we urge you to participate to help make the study as insightful and informative as possible.

Why don’t you ask someone else?

Because that would be faulty research. We have scientifically selected every workplace in the study and it is very important that we get input from each workplace selected. Getting information from as many of the specially selected workplaces as possible will make the data more reliable.

Who do you need to speak to?

A WERS interviewer will need to speak to the most senior manager in your workplace who deals with issues relating to personnel, staff or employment relations issues. In order to get a balanced picture, and if relevant to your workplace, they will also speak to the most senior representative of the union (or independent staff association) with the most members at your workplace, and the most senior non-union employee representative. Questionnaires will also be supplied for completion by up to 25 randomly selected members of staff.

What does taking part involve?

You will be contacted shortly by a member of the WERS team at NatCen who will explain how you and your workplace will be involved. The study involves face-to-face interviews with the senior manager responsible for personnel, staff or employment relations issues and up to two employee representatives, as well as questionnaires for up to 25 employees. Please remember, the study is designed to work around your schedule and will be as unobtrusive as possible.

What types of questions will I be asked?

Questions will cover all aspects of working life, from company policies to internal relations and employee statistics, including:

  • workplace characteristics
  • recruitment and training
  • information, consultation and communication
  • employee representation
  • payment systems and pay determination
  • collective disputes and procedures
  • redundancies, grievance and discipline
  • equal opportunities
  • work-life balance and flexible working
  • health and safety
  • flexibility and performance; and
  • business strategy and workplace change.

 

Do I have to answer the questions?

You can refuse to answer any question at any time during the interview. Your participation is voluntary. However, since your workplace has been scientifically chosen to represent many others like it, your contribution is very important.

What about confidentiality and data security?

We operate under the rules of the Data Protection Act and your personal information will remain strictly confidential and secure at all times. The results of the study will be used for statistical and research purposes only, and your personal details will never be disclosed to anyone outside the WERS research team. Any data used will be anonymous, so it will not be possible to identify you or your workplace from the study results.

Who else is taking part in the study?

Approximately 3,000 workplaces across Britain will be involved in WERS, making it the largest and most comprehensive account of employment relations and working life in Great Britain.

Why should I take part? What’s in it for me?

WERS is the most definitive and influential study of employment relations in Britain. Your participation will ensure that the data is as accurate and insightful as possible. To say thank you, we will give employers early access to the findings, which will provide a valuable resource for benchmarking and insights into successful professional policies and practices.

Do I have to take part?

The study is entirely voluntary. Your contribution is very important to us to get an accurate picture of the views, practices and experiences of all the selected workplaces, but it's entirely up to you. If you do take part, you don't have to answer all the questions and you can withdraw from the study at any time.

Where does the study take place?

The interview can be held at a time that is convenient to you, and the interviewer can come to your workplace to speak to you there.

How have the study’s findings been used in the past?

The findings from previous WERS have influenced employment policies across all areas of working life and employment relations, such as equal opportunities, work-life balance and rates of pay.

What have previous WERS told us?

Previously, WERS has influenced development, debate and practice across areas such as the National Minimum Wage, work-life balance, and Equal Opportunity laws; ensuring decisions are sensitive to the needs of employers and employees.

What did WERS 2004 tell us?

In 2004, WERS results also showed that overt workplace conflict has remained low since 1998, that British employers are investing more resources in training, and employees are increasingly satisfied with their jobs.

Who do I know who backs the study?

Various industry organisations support WERS, including the British Chambers of Commerce, the Trades Union Congress and the Alliance of Sector Skills Councils.

What do I do if I need to change my interview time?

Please contact NatCen if you need to change the time of your interview - call 0800 783 5890 or email researchteam@wers2011.org.uk. Please don't arrange for someone to attend the interview in your place as they may not be able to provide us with all the information we need.

 

What if I have any other questions?

For more information about WERS please contact a member of the WERS Research Team on 0800 783 5890 or email researchteam@wers2011.org.uk.

 

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