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    • pink-handshake2 Our pledge to you

      We understand you may have some questions about our credentials and how we deal with your personal information. 

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  • Why have I been chosen?

    You have been selected because we understand that you claim either Employment and Support Allowance (ESA) or Universal Credit (UC), and have recently talked to a work coach about your health.

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  • Why take part?

    Taking part in this study will help the Department for Work and Pensions (DWP) to understand how the new employment-related support is working. Your views are invaluable in doing this. Everyone who takes part in this study will receive a £20 voucher as a token of appreciation for their time and help.

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  • Who are NatCen?

    We’re Britain’s largest independent social research agency. For the last 40 years we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run.

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  • What's involved

    One of our researchers will call you to arrange an interview at a time that suits you. We can talk to you in person or on the phone – it’s up to you. The interview itself is really relaxed – there’s no need to prepare and you can skip any questions you don’t want to answer.

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  • Find out more

    For anything not covered on here, please call 0808 169 1895 for free or email HWCresearch@natcen.ac.uk. One of our staff will get back to you to answer your query as soon as possible.

    If you would like to contact DWP about this research please email disability.analysis@dwp.gsi.gov.uk