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  • Why have I been chosen?

    You have been selected because we understand that you claim either Employment and Support Allowance or Universal Credit, and have either been offered employment-related support or recently taken part in employment-related support in your local area. 

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  • Why take part?

    How your participation will make a difference

    This study will provide feedback to the Department for Work and Pensions about how the employment-related support is working. This is your chance to confidentially and anonymously share your thoughts and experiences with the government and help to shape the future of employment-related support for ESA and UC claimants.  

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  • What's involved?

    Once you've received a letter from us, you will get a telephone call in the next few weeks and be invited to take part in an interview.  

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  • Contact us

    For anything not covered on here, please call freephone 0808 168 1356, or email pspsurvey@natcen.ac.uk. One of our staff will get back to you to answer your query as soon as possible.

    If you would like to contact DWP about this research please email disability.analysis@dwp.gsi.gov.uk

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  • Our pledge to you

    We understand you may have some questions about our credentials and how we deal with personal information. 

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  • Who are NatCen?

    We’re Britain’s largest independent social research agency. For almost 50 years we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run.

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  • Privacy notice

    In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.

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