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Inclusive Transport Strategy Evaluation

Stepping off bus
Published: January 2021

We have been commissioned by the Department for Transport (DfT) to monitor and evaluate how the Inclusive Transport Strategy is achieving its goals.

The Inclusive Transport Strategy (ITS) is an extensive programme of work that aims to make the UK’s transport system work better for disabled people. The Government’s ambitions for inclusive transport are to ensure disabled people have the same access to transport as everyone else and for them to travel confidently, easily and without extra cost.

Methodology  

The evaluation is a mixed-method study involving surveys with different audiences, depth interviews and research with transport operators. The evaluation will also draw on data from a range of other sources to provide a full picture of how the transport network is delivering services to disabled people and those with long-term impairments and health conditions.

The research will take place across two main waves spanning 2020 to 2023.

In 2020 the evaluation will involve:

  • An online survey with disabled people and the non-disabled travelling public through the NatCen Opinion Panel
  • An online survey with assistance dog users
  • In-depth interviews with disabled people about their experiences of travel
  • Research with bus and train operators, and local licencing authorities

In 2023, we will conduct follow up research, which will include speaking with a number of groups spoken to in 2020. This will enable us to monitor how things have changed over time.

An interim report will be published in 2021, with the final report due to be published in 2024.