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  • Why take part?

    By taking part you will help to ensure the views and experiences of people like you are heard. You will help BEIS and other organisations to better understand the consumer experiences of people across the UK, so that they can make informed decisions about policies and initiatives that will improve everyday life.

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  • The survey

    Find a link to the survey here.

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  • Who are NatCen?

    We’re Britain’s largest independent social research agency. Since 1969 we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run.

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  • What's involved?

    To take part, we would like you to complete an online survey that will take around 15 minutes of your time depending on your circumstances. You can also complete the survey over the phone if you wish.

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  • Who are BEIS?

    The Department for Business, Energy & Industrial Strategy (BEIS) is a major UK government department with responsibility over business, industrial strategy, science, research and innovation, energy and clean growth, and climate change.

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  • Why have I been invited to take part?

    Your participation is important to us. We want to make sure we represent the experiences of all types of people from across England, Scotland, Wales and Northern Ireland.

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  • Find out more

    For more information about the Consumer Protection Study or NatCen Social Research please email ConsumerProtection@natcen.ac.uk or call us for free on 0800 652 4569. Our team will be happy to answer any queries you may have.

  • Our pledge to you

    We understand you may have some questions about our credentials and how we deal with personal information.

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  • Frequently asked questions

    Find a quick answer to many of your queries.

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  • Privacy notice

    In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.

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