Our pledge to you

 We respect your wishes

Taking part is voluntary and you do not have to answer any questions you don’t want to. Just let your interviewer know, and they will move on to the next question.

 We answer your questions

Your interviewer will be happy to answer any questions you have about the study which aren’t covered here.

 We guard your privacy

We will treat the information you give us in the strictest confidence under the Data Protection Act 1998. The results collected are used for research purposes only. You will never receive any junk mail as a result of speaking to us. We never pass on your details to other organisations for commercial purposes.

The information you give us about your business will not be passed on to HMRC, and it won't be possible for HMRC to know which businesses or individuals took part in the research.

Participation in the research is voluntary, and all interviews will be confidential and anonymous.