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Privacy notice

In line with the EU General Data Protection Regulation (GDPR), there are certain things that we need to let you, a research participant, know about how your information will be processed. In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.

Who is the data controller and data processor?

The Department for Levelling Up, Housing and Communities (DLUHC) is the data controller and the National Centre for Social Research (NatCen) is the data processor for the research.

What is the legal basis for processing my data?

For this research the legal basis for processing data is “public task”. This means that processing is necessary to carry out a task conducted in the public interest.

What personal data is being collected and why do you want to process this information?

As well as building a more nuanced picture of living conditions within South Asian communities, the research also aims to better understand how the COVID-19 pandemic has affected how people feel about their housing situation. The findings will be used to help shape the policies that the DLUHC puts in place, making sure they are culturally sensitive and meet the needs of the community.

In order to ensure we speak to a range of people in different housing circumstances, the recruitment agencies that we work with will ask you some simple questions about yourself  and will ask you to provide basic contact information (e.g. telephone number, email address). During the interview, we will discuss your personal experiences of housing and whether these were affected by COVID-19.

Who will have access to my personal data?

If you choose to take part, your contact details will be transferred by your recruiter to NatCen using a secure file transfer system and stored in a secure folder on NatCen’s server. We will not share your contact details with third parties. Your personal details will not be held for any longer than is necessary and will be securely deleted once the research has been completed.

If you have been recruited as a member of the NatCen Panel, then NatCen already hold contact information for you with your permission. Again, we will not share your contact details with third parties.

Only the NatCen research team and the transcription service that we work with, McGowan Transcriptions, will have access to personal data that you provide in the interview or group discussion. All third parties that we work with are required to demonstrate and provide evidence that their work complies with our information security procedures at all times.

Do I have to take part?

Taking part in this study is completely voluntary. There is no statutory or contractual requirement to participate or provide any personal details. There will be no consequences if you choose not to take part. Participants are able to withdraw from the research if they so wish, before, during or after the interview or focus group, until their data has been processed. 

How will my information be used?

The information we collect is used for research purposes only. Workshops will be audio recorded with your permission and transcribed by the transcription agency we work with (McGowan Transcriptions). The recordings and transcriptions will be used to write a report for DLUHC. We will not name anybody in the report, and it will not be possible to identify anybody who took part in the interview or group discussion.

How will my information be stored?

NatCen will carefully manage your personal data. All the information you provide will be held in strict confidence and held securely, so that only the research team will have access to your personal data. This data will not be held for any longer than is necessary to complete the research.

Will I have access to my information?

Yes, you are able to request the information that you have provided to us.

Will I be able to change my mind about participating at a later date?

Yes, you are free to withdraw from the research at any time. Please note that once data is aggregated and analysed, we would not be able to change the overall results by removing individual information. However, you can always request that your personal data be deleted or updated, and we will let you know immediately if this is possible or not.

If you would like to make any request related to your personal data or to withdraw your consent, please contact: myhousing@natcen.ac.uk

Who can I contact with a query or a complaint?

If you have any questions about how your data will be used, please contact the NatCen’s Data Protection Officer at dpo@natcen.ac.uk.

Under GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office. Please go to www.ico.org.uk for more information.