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TfL Bus Drivers Survey

Following the deaths of a number of bus drivers since in London in relation to Covid-19, Transport for London (TfL) has identified a need for further work to inform the prevention and control measures required to protect the health, safety and well-being of bus drivers in London.

This study provides critical information needed to inform recommendations on any additional occupational health measures that should be put in place to protect this population.

This is your chance to have your voice heard and let us know how these unprecedented circumstances have affected you. The research is being carried out by the National Centre for Social Research (NatCen) and staff of the University College London’s Institute of Health Equity, through the subsidiary company UCL Consultants Ltd. (UCLC) on behalf of TfL.

Find out more about UCL’s Institute of Health Equity and Transport for London.

Taking part is easy

Taking part involves completing a 15-minute online survey at a time that suits you.

If you have been invited to take part, please go to www.survey.natcen.ac.uk/tflbusdrivers and enter your unique access code which can be found on your invitation letter.

If you would prefer to complete the survey over the phone with one of our interviewers, please contact us on 0800 652 9296.

What will you ask me about?

Questions cover your travel to work and work pattern, how safe you felt with measures introduced on the buses before and since the lockdown, your own health and whether you have had any COVID related symptoms, where you live and your household set-up.

Do I have to answer all the questions?

Don’t worry – you don’t have to answer any questions you don’t want to, you can just skip on to the next one.

Why have I been selected to take part?

We are inviting all bus drivers in London working on TfL routes as it is really important we give everyone an opportunity to have their voice heard. 

Is the survey confidential?

Yes. The survey is entirely confidential and fully complies with General Data Protection Regulations (GDPR). You will not receive any junk mail as a result of your participation. The information you give will be treated confidentially and used for statistical purposes only.

Your personal information will be stored securely and no one but the research team at NatCen will be able to access it.TfL and bus companies will  not know whether or not you agreed to complete the survey and will only see the information contained in the report produced by UCL. Neither they nor anyone else will be able to identify you from the report.

You can view our privacy notice here.

Why is the survey being carried out?

Following the tragic deaths of a number of colleagues among bus drivers within London, TfL wishes to fully understand the COVID-19 prevention and control measures required to protect the health, safety and wellbeing of bus drivers in London. The purpose of the survey is to better understand the pattern of infection and deaths related to COVID-19 among drivers, so that recommendations can be made to TfL on any additional occupational health measures that should be put in place to protect drivers.

How would the information I provide be used?

The information from this survey will be used by UCL to produce a report that will be presented to TfL, bus companies and unions and published on the UCL Institute of Health Equity website. This will be used by TfL and others to understand the experiences of bus drivers working during the pandemic, how preventative safety measures have impacted on drivers, which groups of drivers at greater risk of serious health outcomes and what actions might help to prevent these outcomes in any future COVID-19 outbreak in London.

Where can I find out more?

For anything not covered on here, please call 0800 652 9296 or email busdriversurvey@natcen.ac.uk. One of our staff will get back to you to answer your query as soon as possible.

Who is carrying out this survey?

We are carrying out this survey in partnership with the staff of the UCL’s Institute of Health Equity, through the subsidiary company UCL Consultants Ltd (UCLC). You can find out more about  who NatCen are and what we do here.

Additional resources

If the issues discussed in the survey cause you any distress or discomfort, you can contact one of the following organisations.

Supportline

A confidential telephone helpline offering emotional support to any individual on any issue

0170 8765 200

www.supportline.org.uk.

Samaritans

The Samaritans are there for anyone who needs someone.

116 123 or email jo@samaritans.org

https://www.samaritans.org/how-we-can-help/contact-samaritan/

Covid-19 symptoms

This site provides a list of the symptoms to look for:

https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/