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Privacy notice

This privacy notice sets out how we will process information from everyone who takes part in this research. In line with GDPR (the EU General Data Protection Regulation), it explains the legal basis of this study for data processing; who will have access to participants’ personal data; how this data will be used, stored and deleted; and how to submit a query or a complaint.

If you would like to know more about what the research is about, what taking part will involve, or how to contact the research team, please see the information sheet given to you with this privacy notice.

The National Centre for Social Research (NatCen) is the data processor for this project. The Prison Reform Trust (PRT) is the funder and data controller for this research. Contact details for both organisations are provided below.

What is the legal basis for processing my data?

For this project, the lawful basis for processing data is consent. This means the individual has given explicit consent for NatCen and PRT to process their personal data for a specific purpose.  The data processed may include special category data (sensitive personal data) and information about criminal convictions or offences. Legal authority for the processing of such data also arises from the data subject’s explicit consent to the processing.

Who will have access to my personal data?

NatCen is carrying out this research and will have access to names, contact details and job role information (where permission has been given to share these). NatCen will also have access to recordings and transcripts of interviews.

McGowan Transcriptions transcribe our interviews and focus groups. Where transcription is required, they will have access to recordings and transcripts from interviews. McGowan Transcriptions is on our approved supplier list and compliant with all our information security policies.

PRT will support recruitment of individuals who have been involved in the Transforming Lives programme events and has access to their names, contact details, and some demographic information already. PRT will not have access to any additional personal data collected in the course of the research. Rather, NatCen will provide a written report to PRT that presents thematic findings from the research. The report may include some verbatim quotations, but no identifiable information will be included.

How will my data be used?

The results collected are used for research purposes only. All data that has been collected is handled in accordance with data protection legislation. The information you provide will be used to write research outputs (such as published and internal reports and presentations). The findings will be anonymised and we will not include the names of individuals or organisations in the research outputs.

Where will my personal data be stored?

All personal data are stored securely, in line with international best practice and NatCen’s ISO27001, ISO 20252 and Cyber Essentials Plus certifications. Identifiable data will be stored by NatCen for three months from the end of the project and then securely destroyed, unless other arrangements are agreed. Audio recordings of research interviews and focus groups will be deleted once they have been transcribed, and transcriptions will be held for three months after the end of the project, before being securely destroyed.

Will I have access to my data?

Yes; if you would like to access your data please get in touch via the contact details provided below.

Can I change my mind?

If you take part in an interview, you are able to withdraw your contribution at any point after your interview until the end of August 2019.

Please note that once our findings have been shared outside of the research team, we would not be able to change the results by removing individual information. You can request that your personal data held by us be deleted or updated and we will let you know immediately if this is possible or not.

Who can I contact with a query or a complaint?

We would welcome the opportunity of discussing the research with you to address any concerns directly. Please feel free to contact Sarah Sharrock, the project lead, if you have any questions: you can reach Sarah at or on 020 7549 8520.

If you prefer to speak to the Prison Reform Trust, you can call Katy Swaine Williams on 020 7251 5070.

If you believe we have not complied with your data protection rights, you can contact us at Alternatively, you can contact the PRT Data Protection Officer on 020 7251 5070.

You also have the right to lodge a complaint with the Information Commissioner’s Office on 0303 123 1113, at, or at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.