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Our pledge to you

Laughing at work

We understand you may have some questions about our credentials and how we deal with personal information.

We respect your wishes

Taking part is voluntary and you do not have to answer any questions you don’t want to. Just let your interviewer know, and they will move on to the next question.

We answer your questions

Your interviewer will be happy to answer any questions you have about the study which aren’t covered here.

We ensure your safety

All our interviewers carry photographic ID cards and have been checked by the Disclosure and Barring Service (formerly the Criminal Records Bureau). We welcome any feedback you have about your experience with our interviewers.

We guard your privacy

We will treat the information you give us in the strictest confidence under the General Data Protection Regulation. The results collected are used for research purposes only. You will never receive any junk mail as a result of speaking to us. We never pass on your details to other organisations for commercial purposes.

COVID-19 safety measures

NatCen are working in line with government guidance and have a number of measures in place to minimise the risk of COVID-19 transmission when interviewing in respondent’s homes.