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Advice organisations

We are aware that participation in NatCen’s research may raise issues which you might like further advice and support about. This information leaflet provides you with some services which you may find useful. You can also contact a member of the DIVERT team or other agencies you are working with as part of the DIVERT programme.

Please be aware that not all of these are free phone numbers, and some may cost more than a local call from some landlines and mobiles. If you are unable to call, some services also offer other ways to get help, like chatting online.

Call 999 if you are in an emergency. For non-urgent calls where you still want to speak to the police, please call 101.

Samaritans

The Samaritans run a free and confidential helpline that supports people of all ages to talk through their problems.

  • Call 116 123 (phone lines open 24/7)
  • Email jo@samaritans.org (24-hour response time)

Victim Support

Victim Support provides confidential support and information through a free helpline to anyone in England and Wales that has been affected by crime, regardless of whether the crime has been reported or how long ago it took place.

National Youth Advocacy Service

The NYAS provides information, advice, advocacy and legal representation to young people up to age 25 through a network of advocates in England and Wales.

Civil Legal Advice (CLA)

The CLA provides free and confidential legal advice in England and Wales if you are eligible for legal aid.

Law Centres

Law Centres defend the legal rights of people who may not be able to afford a lawyer. Find out where your local Law Centre is at www.lawcentres.org.uk

Fearless.org

Fearless is a service where you can access information and advice about crime and criminality. You can pass on information about crime 100% anonymously. This means you don't have to give any personal details.

Talk to Frank

Talk to Frank offers advice about drugs and alcohol.

Young Minds

Young Minds helps young people to get the best possible mental health support and have the resilience to overcome life’s difficulties.

NatCen Social Research

If you would like to talk to someone at NatCen Social Research about the research, please contact us by sending an email to policeevaluation@natcen.ac.uk or calling 0808 168 8519. Our number is free to call.